Payments and shipping

On this page, you will find all important information about online payments provided by the payment gateway Comgate, a.s.

Comgate Payment Gateway

Online payments on our website are processed through Comgate, a.s.
More information about the payment gateway can be found here:
https://www.comgate.cz/cz/platebni-brana


Available Payment Methods

Card Payment

Payments made by bank card are processed securely through a protected payment gateway.
A detailed description of the card payment process is available here:
https://help.comgate.cz/v1/docs/cs/platby-kartou

Bank Payment Buttons / Online Bank Transfer

With this method, you will be redirected to your online banking, where you can easily confirm the payment.
More information about online bank transfers:
https://help.comgate.cz/docs/bankovni-prevody


Contact for Payment Inquiries and Complaints

If you have any questions or complaints regarding payments, please contact the payment gateway provider directly:

Comgate, a.s.
Gočárova třída 1754 / 48b, Hradec Králové
Email: platby-podpora@comgate.cz
Tel.: +420 228 224 267